equinux HQ

Frequently Asked Questions

How do I turn on/off the flashlight?
 
Hold down the Power button for around 3 seconds to turn the flashlight on or off.
 
What power consumption has tizi Tankstelle when no device is connected?
 

tizi Tankstelle has a very low power consumption when no device is connected. The power consumption is below the EU specification.

Can I charge two iPads at the same time?
 

Yes, in this case the Pads connected to the Super+ ports are charged fast with 2.1A.

 
How can I turn on the flashlight?
 

Turn the flaschlight of your tizi Kraftprotz Powerstart on and off by a longer push of the status button.

Press the status button twice to activate the SOS function of the flashlight. One longer push will deactivate it again.

 
What does the LED status light mean on the beat bag?
 
Quick blinking: Searching for your device
Fourfold blinking: Your device is currently connecting
Slow blinking: You are connected
Green light: Your line-in is active
What’s the difference between the High Power USB port and the Normal USB port?
 
The High Power port is for devices which support Apple’s High Power specification. That means, the iPhone 6 and iPhone 6 Plus charge double as fast on this port as they would their supplied charging cables from Apple.

This is also a great charging port for the iPad. The Normal port is best for all other devices with smaller capacity batteries: such as older iPhone generations, Android devices, digital cameras or the Kindle. In short, all devices which can be charged via the USB port or a Mac or PC.
Which types of battery can I charge up with the tizi LAADAAA?
 
The tizi LAADAAA is compatible with Nickel Metal Hydride (NiMH), LSD Nickel Metal Hydride (LSD NiMH), and Nickel Cadmium (NiCd) batteries in AA (Mignon R6 HR6 KR6) or AAA (Micro R03 HR03 KR03) size. (Not included in the box contents.) You can enter one singular battery or two at a time and you can charge just one battery sort, or a mix of both - whatever you prefer.
How can I connect my device to the beat bag?
 
For a wireless connection via Bluetooth: Turn your beat bag on. Then, go to the Bluetooth settings on your device and choose tizi beat bag.
In case your device asks, the PIN to enter is “0000”. For an analog connection: plug your in device from the audio output into the line in port of the beat bag with the included stereo cable.
Where can I download the tizi Kraftprotz Powerstart Manual?
 

You can download the tizi Kraftprotz Powerstart manual via this link.

What is the best way to store tizi Kraftprotz Powerstart?
 

If you don't use your tizi Kraftprotz Powerstart for a longer period of time, we recommend not to keep it fully charged.
A fully charged, unused battery looses capacity over time. It is therefore recommended to recharge the battery once every three months.

What does it mean when the LEDs blink?
 
tizi Flachmann is informing you that the device is charging.
What do the status LEDs mean on the tizi Tankstelle?
 
The red LEDs let you know the electrical demand of the drives currently plugged in. Blinking means: quick charging, Constant light means very fast charging.

LED off: no charging. Charging till 200mA
LED blinks: charging 200mA to 1.1A
LED on: charging 1.1A - 2,.A
LED blinks rapidly: more than 2.1 A (Caution, the port may be overloaded)
 
How can I tell if my device is using too much power from the tizi Tankstation?
 
The tizi Tankstation interrupts the charging process and attempts to start again. Reduce the number of devices plugged in.
How long does it take to recharge my tizi Kraftprotz?
 

If your tizi Kraftprotz is empty, a complete recharge will take about 4.5 - 5 hours with a 2A charger for example using tizi Tankstelle.
Charging your tizi Kraftprotz with a 1A charger will take about 8 to 10 hours.

 
What is Auto Max Power Technology?
 
The tizi Tankstation comes with a dynamic recognition on all ports enabling the best possible charging power for each device. This way, each device can charge quickly and safely. iPads or the iPhone 6 can be charged with up to 2.4 A .
Where do I charge Samsung Galaxy or Kindle devices?
 

Please connect all Android or other USB devices to the Super Ports

Where can I check, if I have tizi beat bag Revision 1 or 2?
 

There are two revisions of tizi beat bag, which you can distinguish by these criterias:
Revision 1: has the lettering "tizi" at the top of the handle. In the battery compartment you will find the product number EQ20982
Revision 2: has no lettering at the top of the handle. In the battery compartment you will find the product number EQ21122

I've bought my tizi product on Amazon. Where can I download my invoice?
 
Invoices for tizi products can be easily downloaded self-service:
http://tizi.tv/bestellungen

Please note: Invoices are only available once Amazon has shipped an order.
How long does it take to recharge my tizi Flachmann?
 

A full recharge will take 4 to 5 hours.

During the charging process of your tizi Flachmann the LEDs will blink and turn to a constant glow when tizi Flachmann is fully charged.

Which cable do I need to charge the tizi Flachmann?
 
Use the supplied micro USB cable or another cable of the same type. Connect the Flachmann to a USB port on a computer or charge it using a USB plug such as the tizi Power, tizi Tankstelle, or tizi Tankstation.
What’s the difference between the tizi Kraftprotz and the tizi Flachmann?
 
With 10.000 mAh, The tizi Kraftprotz has double the power as the tizi Flachmann. An iPhone 5 can be charged up to 5x. Plus, the tizi Kraftprotz allows 2 devices to charge simultaneously and even has a High Power port for charging iPads.

Where can I find additional information for the initial use of my tizi Tankstation toploader?
 

You can download a detail step by step guide for the initial use of your tizi Tankstation Toploader via this link:

http://www.tizi.tv/goto/toploader/StepbyStep/EN

Can the tizi Flachmann also charge my iPad or iPad mini?
 
Of course! However, not completely since the capacity of the the iPad’s battery is very high. For this case, we suggest using the tizi Kraftprotz.
Do I have a first or second generation tizi Kraftprotz?
 

The product number on the back of your tizi Kraftprotz shows you, if you have a first or second generation device.

tizi Kraftprotz (2. Generation): EQ21166
tizi Kraftprotz (1. Generation): EQ20991

Before use: Peel off the film on the surface
 
The tizi Tankstation Toploader has a thin film on the surface, which should be peeled off before use. Use the fingernail to peel them off easily.

Can I recharge my iPhone while charging tizi Flachmann?
 

While recharging tizi Flachmann, you can't charge your iPhone or other devices. tizi Flachmann needs all the power it can get.

How long does it normally take to charge the tizi Flachmann?
 
Normally, it’s fully charged and ready to go in 4 to 5 hours.
How can I connect tizi beat bag with my device?
 
In order to connect your tizi beat bag Rev. 2 with a bluetooth device, please open "Setings > General" and select tizi beat bag. Usually you don't have to enter a confrimation number. If your device requires a code entry, you will find the code in the Quick Start Guide for your tizi beat bag and in the battery compartment.

Why is tizi Turbolader 3x not charging my iPad?
 
tizi Turbolader has two fixed High Power- and a Full Power-Port. The first Full Power-Port is the iPad Port: Here your iPad will charge fastest. This port is also suitable for iPhone The second port is a Samsung Port: This port is specifically for the Samsung Tab or other USB Gadgets. The third port is a USB Standard Port. This port is suitable for iPhone, other phones, Tabs and most USB devices. Your iPad will charge fastest using the first port. Please use this to achieve fastest charging.
What is the highest possible charging current at the USB port of my tizi Tankstation?
 

Each tizi Auto Max Power Port has a maximum charging current of 2.4A.
Your tizi Tankstation will automatically charge your device with the highest possible charging current.

How do I charge the tizi battery from the tizi beat bag?
 
Connect the micro USB cable to a USB port on your computer or connect the beat bag to a tizi Tankstelle or tizi Tankstation. The gentlest option for your battery is to remove the battery and charge it using the use the tizi charger.
I always have to re-connect to my beat bag. Is this normal? Why doesn’t the beat bag connect automatically?
 
This is feature was included in order to avoid an automatic, unwanted connection with the beat bag.
I have lost my tizi Club card, how can I register my tizi product?
 
We provide a tizi Club card with every qualifying tizi product, unfortunately these cannot be issued to you after purchase, however you can add a product to your account manually.
Do do this, please go to the following Link and log in with your equinux ID:
Manually add tizi Product

Afterwards you have the option to select your tizi product and add it to your account.
When should I use the "Refresh" or "Quick jump start" method?
 

The refresh option is gentler for the tizi Kraftprotz and is an effective way of extending its life. You’ll need at least 15 minutes for this option. The refresh option is for all suitable car types.

The quick jump start option is only recommended for smaller cars. Each quick jump start uses a lot of energy and is a wearing process. This method is only recommended for when it really has to be fast.

How long does it take to charge tizi Kraftprotz Powerstart?
 

Depending on the charger you are using it takes from eight to ten hours to fully charge your tizi Powerstart.
To quickly charge, you’l need a charger with at least 2A current. Ideal chargers are the tizi Tankstation, the tizi Tankstelle or the tizi Turbolader.

I don't know, if my device can be charged with high power. Can I nevertheless charge it at the High Power USB Port?
 
If your device requires high power for charging, it will charge faster. If not, that’s fine too: it will charge normally the way it is supposed to.
There is no risk to your connected device no matter which port you attach it to.
 
How can i tell if my tizi Tankstation is active?
 
The little blue status LED lets you know wen your tizi Tankstation is ready for use.
What do the LEDs on the tizi Tankstelle stand for?
 

Die roten LEDs zeigen den Ladestrom pro Zapfsäule an.
Unter 200mA Ladestrom ist die LED für diesen Port aus.
Zwischen 200mA - 1,1A Ladestrom blinkt die rote LED.
Zwischen 1,1A - 2.1A Ladestrom leuchtet die LED dauerhaft.
Ab 2,1A Ladestrom blinkt die LED schnell.

How do I turn on the torch at my tizi Kraftprotz?
 
Press the on/off button for a few seconds to turn the torch on or off.
I know the beat bag is portable, but can I use it a fixed location as well?
 
Yes, you can use the tizi Power adapter to plug your device into an outlet.
How can I tell if my Flachmann is fully charged?
 
Your tizi Flachmann is full when the 4 LEDs at the bottom of the device (near the USB port) remain lit.
My device is not charging, although the LEDs of Kraftprotz are lit. What can I do?
 

When the LEDs on your tizi Kraftprotz are constantely lit, your Kraftprotz is in pause mode. Press the button on the side briefely to start charging your device.

My Flachmann Ultra does not charge my iPhone anymore.
 
This could be because of the cable. The cable may potentially be broken or damaged - possibly torn from being pulled too strongly.
How can I prevent this from happening? Do not just let the Flachmann Ultra dangle on the iPhone. Always place the tizi Flachmann Ultra behind the iPhone and hold them together in your hands. Cable breaks usually result from improper handling and are not covered by the warranty.


What’s the quickest way to charge my Kraftprotz?
 
Connect the tizi Kraftprotz to a common USB port on your computer, or to the tizi Power, tizi Tankstelle or the tizi Tankstation, using the supplied micro USB cable.
Tip: Keep the tizi Kraftprotz cool to increase it’s power level and longevity.

I want to register my tizi device. How can I do that?
 
tizi products can be easily registered via the tizi / club site:

tizi / club page
 
My tizi Flachmann is full, but my device isn't charging. What can I do?
 
When not in use, tizi Flachmann switches to a mode to save energy. To start charging again, just disconnect and reconnect the charging cable from tizi Flachmann.

Can I charge 4 devices with full power?
 
Yes. As long as your devices do not require more than 4200 mA in total.
How often can the tizi Flachmann charge my smartphone?
 
This depends on the capacity of your smartphone battery. The tizi Flachmann has 4000mAh, d.h. Therefor an iPhone 5 can be fully charged 2 times. The newest phablets, such as the iPhone 6 Plus and Nexus 6 have batteries with a higher capacity and can be charged 1.5 times with the Flachmann.
 
 
Where can I download the manual for tizi Kraftprotz (2. Generation)?
 

You can download the manual of tizi Kraftprotz (2. Generation) here.

Register your tizi Kraftprotz under my.tizi.tv using your tizi code.

The LEDs on my tizi Kraftprotz are not lit, but my iPhone gets charged?
 

In order to save power, you can turn of the LEDs while charging your iPhone. To do so, press the on/off switch once.

Although the LEDs are not lit, your iPhone gets charged.

How can I connect tizi beat bag with my device?
 
In order to connect your tizi beat bag Rev. 1 with a bluetooth device, please follow these steps:
Enable tizi beat bag's connection mode by pressing the bluetooth key for 3 seconds. The status light will flash rapidly.
On your bluetooth device please choose:
Connect on your device with "tizi beat bag" and confirm the connection by entering the PIN 0000.

‣ On you iPhone, open "Settings" > "Bluetooth". 
‣ Then choose "tizi beat bag" and confirm the connection by entering 0000. 
‣ It can take a few seconds till you see the name of tizi beat bag in the list.
Where can I check the battery level of the Kraftprotz?
 
Quickly push 2x on the Power button on the left side, and the LEDs will let you know how much juice you have left.
How long does it take to charge my iPad with tizi Kraftprotz?
 

An iPad gets charged at your tizi Kraftprotz in 4-5 hours. Your tizi Kraftprotz has enough power for a full iPad mini or iPad 2. Generation charge.
Your iPad 3. Generation or iPad Air 1 / 2 will be charged to 60%.

 
Does the tizi Tankstation charge my devices simultaneously?
 
Yes, you can charge up to 5 devices at the same time. The intelligent Power Management delivers the optimal power for each device so it charges quickly and safely.

It doesn’t matter if it’s an Apple, Samsung, Microsoft, or Kindle, any device which can be charged with a USB port on a computer can also be charged on the tizi Tankstation.
How do I know that tizi Flachmann is fully charged?
 

While recharging, the LEDs will blink to show you the charging progress of your tizi Flachmann.

As soon as your tizi Flachmann is fully charged all LEDs will glow constantly.

How can I see the charging level of tizi Flachmann?
 

After connecting your charging cable with tizi Flachmann, four LEDs will show you the charging level for your tizi Flachmann.

The LEDs will turn off after 10 seconds. tizi Flachmann will continue to charge your device.

Can I charge four iPhones at the same time?
 

In this case the iPhones connected to the ports Super+ and Super are charged fast with 1A.

Can I insert singular batteries into the tizi LAADAAA or a mix of AA and AAA?
 
Yes you can! The tizi LAADAAA was specially designed to enable you to charge your batteries as flexible as possible. You can insert just one AA or AAA battery, or two AA / AAA. If you prefer, you can also charge a mixture of AA and AAA batteries together. As all batteries work to a different capacity depending on sort and manufacturer, it's possible that one battery will be fully charged before the other, which is, of course, no problem at all.
 
 
How do I know that tizi Kraftprotz is fully charged?
 

While charging your tizi Kraftprotz the five LEDs will show you the charging progress.

You will know that your tizi Kraftprotz is fully charged, when all LEDs turn off.

 
Is a cable for charging included?
 

In the box you will find a micro USB cable for charging your tizi Kraftprotz. The cable length is 1m.

 
What is the difference between the two power ports: Super Plus and Super?
 
In short: Fill up your iPad on the Super Plus “pump”. The Super Plus Ports (2.1A) are for iPads or the iPhone 6. You can quickly charge 2 iPad Airs at the same time.

On the other two ports, you can charge your other devices such as: Galaxy Tablets. On both ports, you can charge older iPhone models or Android devices.

Are 2A available per port? I want to charge 1 devices at the same time like an iPhone 7 Plus and an iPad Air. Is this possible?
 
Yes, with the tizi Tankstelle (2 Ports), you can use a maximum of 2.4A per port. There is a total of 4A available per tizi Tankstelle (2 Ports). For instance: an iPhone can charge with 1.6A, while simultaneously charging an iPad with 2.4A, totaling in 4A. Or you can charge both an iPhone with 2A and an iPad with 2A concurrently, totaling in 4A.

What are the technical advantages of the Turbo 3x BLACK versus the Turbolader 3x MEGA?
 
The Turbo 3x BLACK Edition has the following technical advantages over theTurbolader 3x MEGA:
  • Full aluminum housing, including head and body, for even better heat dissipation (The 3x MEGA has an aluminum head and a hard plastic body)
  • 12-24V input - it is also suitable for trucks
What are the differences between tizi beat bag Revision 1 and Revision 2?
 

Revision 2 of tizi beat bag compares to Revision 1 by featuring an automatic reconnect. Also, you don't have to enter a code while connecting with bluetooth devices, which support Simple Secure Pairing. This means that with all iOS devices, except with iPhone 3G, you don't have to enter a code, if you want to connect with your tizi beat bag. tizi beat bag Revision 2 also provides slightly different system sounds.

How long does it take to charge my iPhone with tizi Kraftprotz (2. Generation)?
 

You can charge your iPhone with tizi Kraftprotz (2. Generation) at the Normal port in about 2 hours.
Your Kraftprotz has enough power to charge your iPhone 5-6 times.

 
 
Will the tizi Turbolader fall out of the cigarette port if i happen to jam on the brakes?
 
No way! The tizi Turbolader sits firmly in any regular cigarette lighter port.

Which MacBook (Pro) can I charge with tizi Tankstation USB-C + 3 USB-A (75W) and the tizi Tankstelle 60W USB-C?
 
The following Apple USB-C devices support USB-C Power Delivery fast charging:

iPad

  • iPad Pro 12.9 inch (5th generation)
  • iPad Pro 11 inch (3rd generation)
  • iPad Air (4th generation)
  • iPad mini (6th generation)
  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro (12.9-inch) (3rd generation)
  • iPad Pro (11-inch)
  • iPad Pro 12.9-inch (2nd generation)
  • iPad Pro (11-inch)


MacBook Pro
  • MacBook Pro (16-inch, 2020, with M1-Chip)
  • MacBook Pro (13-inch, 2020, with M1-Chip)
  • MacBook Pro (16-inch, 2019)
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
  • MacBook Pro (15-inch, 2019)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
  • MacBook Pro (15-inch, 2018)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15 Inch, 2017)
  • MacBook Pro (13 Inch, 2017, Four Thunderbolt 3 ports)
  • MacBook Pro (13 Inch, 2017, Two Thunderbolt 3 ports)
  • MacBook Pro (15 Inch, 2016)
  • MacBook Pro (13 Inch, 2016, Four Thunderbolt 3 ports)
  • MacBook Pro (13 Inch, 2016, Two Thunderbolt 3 ports)

MacBook
  • MacBook (Retina, 12 Inch, 2017)
  • MacBook (Retina, 12 Inch, early 2016)
  • MacBook (Retina, 12 Inch, early 2015)

MacBook Air
  • MacBook Air (Retina, 13-inch, 2020)
  • MacBook Air (Retina, 13-inch, 2019)
  • MacBook Air (Retina, 13-inch, 2018)


It is possible to charge all of these devices with the tizi Tankstation and tizi Tankstelle USB-C chargers.

Note regarding MacBook 15" Touch Bar
The MacBook 15" Touch Bar is shipped with a Apple 87 watt charger. The full 87 watts are rarely required for normal use. They are only needed when the MacBook Pro 15" Touch Bar is under full load (for example when executing processor intensive tasks like gaming or Video cutting, or when other external USB-C devices are connected to your MacBook Pro.) In such cases it can happen, that your MacBook Pro 15" either charges slower than the original charger, or possibly lose some of its charge. Things like quitting intensive Apps, reducing screen brightness, or disconnecting external USB-C consumers will help to reduce the power consumption.

During normal use, a 60W charger like the tizi Tankstation USB-C + 3 USB-A (75W) or the tizi Tankstelle 60W USB-C is sufficient to achieve comparable charging speeds as the original charger from Apple.
Why turn the LEDs off after a few seconds?
 

The LEDs show you how fully charged your tizi Flachmann is. In order to save energy they will be turned off after 10 seconds. Your tizi Flachmann will continue to charge your device.

Are tizi Flip Cables for Micro-USB compatible with Beats Headphones?
 
Yes. Beats headphones actually use Micro-USB charging cables to charge. (Yeah, these cables where you never know which way round you need to plug them in...) Tizi Flip Cables for Micro-USB are fully compatible with Beats headphones like Beats Solo 3 Wireless and Beats Studio 3 Wireless. You can also use Beats Pill speakers with tizi Flip Cables.
 
Is the Diesel port suitable for charging a second iPad?
 

Yes, the Diesel port is suitable for this. But unfavorable because of the USB standard specifications. It is better to charge an iPad at the "Super" or "Normal" port, as the iPad can decide here to charge with 1A charging current (This defines the iPad, athough the "Normal" port would offer 2A). This ist the advantage of "Super Plus", as the iPad gets here the maximum 2,1A.

 
 
 
Is there a cable for charging included?
 

In the box, you will find a micro USB cable for charging your tizi Flachman. The cable length is 12cm.

 
 
 
 
 
Can I charge other devices while recharging tizi Kraftprotz?
 

While you recharge tizi Kraftprotz other devices cannot be charged.

 
 
 
 
How can I order tizi products in Switzerland?
 
We created a custom page for the order for tizi products in Switzerland:

tizi products in Switzerland
How do I know if the tizi Kraftprotz is fully charged?
 
It’s fully charged when all 5 LEDs no longer light up.

The connector of my tizi Tankrüssel is difficult to insert into my Braun device. Am I doing something wrong?
 

Please first check if your Braun device is compatible. The tizi Tankrüssel works with the following models:

  • Braun shavers: Series 9, 7, 5, 3
  • Braun epilators: Series 9, 7, 5

Note: Not compatible with Braun cleaning stations.

With some Braun devices, the tizi Tankrüssel connector may be slightly harder to insert. Make sure to insert it just far enough for the pins to make contact and for your device to start charging. Excessive force is not necessary.

 
 
 
 
 
 
I have a USB-C to lightning cable and it does not charge.
 
Please check if your cable is authentic. USB-C to Lightning cables must be Apple Mfi certified. There are regular problems with uncertified cables. The reason for this is that both connectors include proprietary chips. Unfortunately a lot of these "fake Chinese cables" are offered on eBay and Amazon.

We recommend the use of tizi flip ULTRA cables in combination with tizi products:
tizi flip ULTRA USB-C to Lightning cables
My iPhone is not charging when connected to tizi Schlitzohr
 
To charge iOS devices like iPhone and iPad, please attach the lightning connector on top of the Micro USB connector of the Schlitzohr. tizi Schlitzohr will only charge your device if the Adapter is properly attached.

Which devices can I connect to the tizi Flip Ultra cable?
 
You can connect any device with a lightning connector with the tizi Flip ULTRA cable. The charging speed will be automatically adjusted to the end device, so even smaller devices like for example the Apple Remote, Keyboards or the Apple Magic Mouse can be connected without problems.
 
 
 
 
 
 
 
 
What’s the difference between tizi Tankstation and the tizi Tankstelle?
 
The tizi Tankstation allows 5 devices to be charged simultaneously. The Tankstation has a dynamic recognition on all ports enabling the best possible charging power for each device (Auto Max Power Technology).

The tizi Tankstation comes with a 47 inch charging cable for easy positioning. In comparison, the tizi Tankstelle better than the Tankstation for travel purposes.
 
 
 
I’m having issues with too many long cables. How can i use the tizi Tankstation without the chaos?
 
Our tip: Get the extra short tizi Flip lightning charging cable or a tizi Schlingel.
 
Is fast charging with tizi charging devices harmful to my smartphone battery? Can this damage the battery in my iPhone/iPad?
 
iPhones and iPads are *not* "dumb" batteries that get connected to a charger. Some people may believe this and there are various myths on the internet about this. Where does this theory come from? It might originate from charging standard AA or AAA household batteries. In this scenario, the charger is actively doing the charging and the battery is "dumb" and gets charged. Here, in the worst case scenario, the battery can be destroyed by charging it wrong.

Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!

How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.

Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.

What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
  • With cheaper power adapters, the communication protocol is often missing, meaning the adapter and the iPhone / iPad are unable to communicate properly. If an iPhone / iPad gets a strange result from the power supply when the performance data is exchanged (e.g. the protocols of both devices do not understand each other), then an iPhone only charges with a maximum of 500mA, which is very very slow. In this case, the iPad will show the "Not charging" message. The iPhone / iPad does this in order to prevent the power supply from becoming overloaded.
  • Another problem is possible overload - leading to a fire hazard. For example, this could occur if the cheap power supply tells the iPhone / iPad that it is able to charge up to 2.4A. If an iPad then requests this current during the charging process, the power supply will become overloaded. In the best case, it will simply turn off. However, it could also overheat and catch fire.
tizi power supplies are specially tailored to Apple devices, "speak" correctly with the charging controllers installed by Apple and are always able to supply the battery of an iPhone / iPad with the requested current. This means, when using a tizi device, the battery of an iPhone / iPad is never overloaded or even broken.
 
Is it dangerous to leave the tizi Turbolader plugged in?
 
No, your tizi Turbolader fulfills all applicable standards (CE, FCC, RoHS) and is protected against surges, overheating, and over charging. The use of power in standby is so minimal and causes no problem for your car battery.
Why don't tizi USB-C chargers support Android Qualcomm QuickCharge / QC2.0 / 3.0?
 
Compatibility with Qualcomm QuickCharge / QC would reduce the performance when charging Apple iPads. We strongly advise Apple users to stay away from USB-C chargers with QC standard. In some cases, the QC protocol overrides communication with Apple iPads, which means that the best charging performance will not be achieved. With the tizi USB-C power delivery chargers, we have deliberately decided not to integrate QC. The power supply is designed to be fully optimized for Apple users.
Do tizi USB-C chargers work with any USB-C to Lightning cable?
 
We recommend the use of tizi flip ULTRA cables in combination with tizi products:
tizi flip ULTRA USB-C to Lightning cables


Please pay attention to only use Apple Mfi certified cables. There are regular problems with uncertified cables. How does it affect your devices? Your devices will not charge, or maybe only charge a little bit. In addition, Apple can switch with any iOS update, which can potentially make not licensed cables inactive. Try to refrain from purchasing uncertified USB-C to lightning cables from unauthorized international sellers.
I would like to use a tizi USB-C PD product for fast charging my iPhone/iPad. What should I be aware of?
 
For fast charging you need a tizi or Apple Lightning to USB-C cable. Buy this cable from a brand manufacturer like tizi. No-name suppliers often times offer fake china cables which do not work!
When charging, plug the cable into the Lightning jack on your iPhone / iPad and then into the USB-C jack on your tizi device.
 
Where can I find the Quick Start Guide for my tizi device?
 
You will find the Quick Start Guide for your tizi device on our website:
http://my.tizi.tv

Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
Can I also use my tizi products in the USA with 110V?
 
Yes, your tizi gadgets also work in the USA. All you need is a plug in adapter! The power supply in your tizi device works with both 220V and 110V.
 
What devices can I charge on the High Power Port?
 

The Hight Power USB Port has been designed for charging your iPad.
You can also charge any other device on this port. If your device needs more power, it will charge faster on this port. If not, your device will also be charged perfectly fine.

 
I have a Bose Soundlink Mini II and this beeps when charging and does not charge. What can I do?
 
Please use the shortest possible cable to recharge the Bose Soundlink Mini II. It is due to the copper content of the cable. Unfortunately, no-name cables will hardly contain more copper.

Terminals that require more than 1,000mA are sensitive to it. With cables, always buy branded products. The market is unfortunately flooded with cheap goods.

Please watch this video for this problem (this video is currently only available in German):

 
How can I update the address or email address of my equinux ID?
 
Your account details such as address and email can be edited in the account management using the following link:
Edit equinux ID