Frequently Asked Questions
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Can I also use my tizi products in the USA with 110V?
Yes, your tizi gadgets also work in the USA. All you need is a plug in adapter! The power supply in your tizi device works with both 220V and 110V.
Do tizi USB-C chargers work with any USB-C to Lightning cable?
We recommend the use of tizi flip ULTRA cables in combination with tizi products:
tizi flip ULTRA USB-C to Lightning cables
Please pay attention to only use Apple Mfi certified cables. There are regular problems with uncertified cables. How does it affect your devices? Your devices will not charge, or maybe only charge a little bit. In addition, Apple can switch with any iOS update, which can potentially make not licensed cables inactive. Try to refrain from purchasing uncertified USB-C to lightning cables from unauthorized international sellers.
tizi flip ULTRA USB-C to Lightning cables
Please pay attention to only use Apple Mfi certified cables. There are regular problems with uncertified cables. How does it affect your devices? Your devices will not charge, or maybe only charge a little bit. In addition, Apple can switch with any iOS update, which can potentially make not licensed cables inactive. Try to refrain from purchasing uncertified USB-C to lightning cables from unauthorized international sellers.
I have a USB-C to lightning cable and it does not charge.
Please check if your cable is authentic. USB-C to Lightning cables must be Apple Mfi certified. There are regular problems with uncertified cables. The reason for this is that both connectors include proprietary chips. Unfortunately a lot of these "fake Chinese cables" are offered on eBay and Amazon.
We recommend the use of tizi flip ULTRA cables in combination with tizi products:
tizi flip ULTRA USB-C to Lightning cables
We recommend the use of tizi flip ULTRA cables in combination with tizi products:
tizi flip ULTRA USB-C to Lightning cables
Why don't tizi USB-C chargers support Android Qualcomm QuickCharge / QC2.0 / 3.0?
Compatibility with Qualcomm QuickCharge / QC would reduce the performance when charging Apple iPads. We strongly advise Apple users to stay away from USB-C chargers with QC standard. In some cases, the QC protocol overrides communication with Apple iPads, which means that the best charging performance will not be achieved.
With the tizi USB-C power delivery chargers, we have deliberately decided not to integrate QC. The power supply is designed to be fully optimized for Apple users.
Is fast charging with tizi charging devices harmful to my smartphone battery? Can this damage the battery in my iPhone/iPad?
iPhones and iPads are *not* "dumb" batteries that get connected to a charger. Some people may believe this and there are various myths on the internet about this. Where does this theory come from? It might originate from charging standard AA or AAA household batteries. In this scenario, the charger is actively doing the charging and the battery is "dumb" and gets charged. Here, in the worst case scenario, the battery can be destroyed by charging it wrong.
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
- With cheaper power adapters, the communication protocol is often missing, meaning the adapter and the iPhone / iPad are unable to communicate properly. If an iPhone / iPad gets a strange result from the power supply when the performance data is exchanged (e.g. the protocols of both devices do not understand each other), then an iPhone only charges with a maximum of 500mA, which is very very slow. In this case, the iPad will show the "Not charging" message. The iPhone / iPad does this in order to prevent the power supply from becoming overloaded.
- Another problem is possible overload - leading to a fire hazard. For example, this could occur if the cheap power supply tells the iPhone / iPad that it is able to charge up to 2.4A. If an iPad then requests this current during the charging process, the power supply will become overloaded. In the best case, it will simply turn off. However, it could also overheat and catch fire.
Which MacBook (Pro) can I charge with tizi Tankstation USB-C + 3 USB-A (75W) and the tizi Tankstelle 60W USB-C?
The following Apple USB-C devices support USB-C Power Delivery fast charging:
iPad
MacBook Pro
MacBook
MacBook Air
It is possible to charge all of these devices with the tizi Tankstation and tizi Tankstelle USB-C chargers.
Note regarding MacBook 15" Touch Bar
The MacBook 15" Touch Bar is shipped with a Apple 87 watt charger. The full 87 watts are rarely required for normal use. They are only needed when the MacBook Pro 15" Touch Bar is under full load (for example when executing processor intensive tasks like gaming or Video cutting, or when other external USB-C devices are connected to your MacBook Pro.) In such cases it can happen, that your MacBook Pro 15" either charges slower than the original charger, or possibly lose some of its charge. Things like quitting intensive Apps, reducing screen brightness, or disconnecting external USB-C consumers will help to reduce the power consumption.
During normal use, a 60W charger like the tizi Tankstation USB-C + 3 USB-A (75W) or the tizi Tankstelle 60W USB-C is sufficient to achieve comparable charging speeds as the original charger from Apple.
iPad
- iPad Pro 12.9 inch (5th generation)
- iPad Pro 11 inch (3rd generation)
- iPad Air (4th generation)
- iPad mini (6th generation)
- iPad Pro 12.9-inch (4th generation)
- iPad Pro 11-inch (2nd generation)
- iPad Pro (12.9-inch) (3rd generation)
- iPad Pro (11-inch)
- iPad Pro 12.9-inch (2nd generation)
- iPad Pro (11-inch)
MacBook Pro
- MacBook Pro (16-inch, 2020, with M1-Chip)
- MacBook Pro (13-inch, 2020, with M1-Chip)
- MacBook Pro (16-inch, 2019)
- MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2019)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
- MacBook Pro (15 Inch, 2017)
- MacBook Pro (13 Inch, 2017, Four Thunderbolt 3 ports)
- MacBook Pro (13 Inch, 2017, Two Thunderbolt 3 ports)
- MacBook Pro (15 Inch, 2016)
- MacBook Pro (13 Inch, 2016, Four Thunderbolt 3 ports)
- MacBook Pro (13 Inch, 2016, Two Thunderbolt 3 ports)
MacBook
- MacBook (Retina, 12 Inch, 2017)
- MacBook (Retina, 12 Inch, early 2016)
- MacBook (Retina, 12 Inch, early 2015)
MacBook Air
- MacBook Air (Retina, 13-inch, 2020)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Air (Retina, 13-inch, 2018)
It is possible to charge all of these devices with the tizi Tankstation and tizi Tankstelle USB-C chargers.
Note regarding MacBook 15" Touch Bar
The MacBook 15" Touch Bar is shipped with a Apple 87 watt charger. The full 87 watts are rarely required for normal use. They are only needed when the MacBook Pro 15" Touch Bar is under full load (for example when executing processor intensive tasks like gaming or Video cutting, or when other external USB-C devices are connected to your MacBook Pro.) In such cases it can happen, that your MacBook Pro 15" either charges slower than the original charger, or possibly lose some of its charge. Things like quitting intensive Apps, reducing screen brightness, or disconnecting external USB-C consumers will help to reduce the power consumption.
During normal use, a 60W charger like the tizi Tankstation USB-C + 3 USB-A (75W) or the tizi Tankstelle 60W USB-C is sufficient to achieve comparable charging speeds as the original charger from Apple.
I would like to use a tizi USB-C PD product for fast charging my iPhone/iPad. What should I be aware of?
For fast charging you need a tizi or Apple Lightning to USB-C cable. Buy this cable from a brand manufacturer like tizi. No-name suppliers often times offer fake china cables which do not work!
When charging, plug the cable into the Lightning jack on your iPhone / iPad and then into the USB-C jack on your tizi device.
When charging, plug the cable into the Lightning jack on your iPhone / iPad and then into the USB-C jack on your tizi device.
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