Frequently Asked Questions
In the box you will find a micro USB cable for charging your tizi Kraftprotz. The cable length is 1m.
The Hight Power USB Port has been designed for charging your iPad.
You can also charge any other device on this port. If your device needs more power, it will charge faster on this port. If not, your device will also be charged perfectly fine.
If your tizi Kraftprotz is empty, a complete recharge will take about 4.5 - 5 hours with a 2A charger for example using tizi Tankstelle.
Charging your tizi Kraftprotz with a 1A charger will take about 8 to 10 hours.
While you recharge tizi Kraftprotz other devices cannot be charged.
When the LEDs on your tizi Kraftprotz are constantely lit, your Kraftprotz is in pause mode. Press the button on the side briefely to start charging your device.
While charging your tizi Kraftprotz the five LEDs will show you the charging progress.
You will know that your tizi Kraftprotz is fully charged, when all LEDs turn off.
The product number on the back of your tizi Kraftprotz shows you, if you have a first or second generation device.
tizi Kraftprotz (2. Generation): EQ21166
tizi Kraftprotz (1. Generation): EQ20991
There is no risk to your connected device no matter which port you attach it to.
In order to save power, you can turn of the LEDs while charging your iPhone. To do so, press the on/off switch once.
Although the LEDs are not lit, your iPhone gets charged.
An iPad gets charged at your tizi Kraftprotz in 4-5 hours. Your tizi Kraftprotz has enough power for a full iPad mini or iPad 2. Generation charge.
Your iPad 3. Generation or iPad Air 1 / 2 will be charged to 60%.
You can charge your iPhone with tizi Kraftprotz (2. Generation) at the Normal port in about 2 hours.
Your Kraftprotz has enough power to charge your iPhone 5-6 times.
You can download the manual of tizi Kraftprotz (2. Generation) here.
Register your tizi Kraftprotz under my.tizi.tv using your tizi code.
This is also a great charging port for the iPad. The Normal port is best for all other devices with smaller capacity batteries: such as older iPhone generations, Android devices, digital cameras or the Kindle. In short, all devices which can be charged via the USB port or a Mac or PC.
Tip: Keep the tizi Kraftprotz cool to increase it’s power level and longevity.
http://my.tizi.tv
Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
- With cheaper power adapters, the communication protocol is often missing, meaning the adapter and the iPhone / iPad are unable to communicate properly. If an iPhone / iPad gets a strange result from the power supply when the performance data is exchanged (e.g. the protocols of both devices do not understand each other), then an iPhone only charges with a maximum of 500mA, which is very very slow. In this case, the iPad will show the "Not charging" message. The iPhone / iPad does this in order to prevent the power supply from becoming overloaded.
- Another problem is possible overload - leading to a fire hazard. For example, this could occur if the cheap power supply tells the iPhone / iPad that it is able to charge up to 2.4A. If an iPad then requests this current during the charging process, the power supply will become overloaded. In the best case, it will simply turn off. However, it could also overheat and catch fire.
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