Frequently Asked Questions
EQ21092
How long does it take to recharge my tizi Flachmann?
A full recharge will take 4 to 5 hours.
During the charging process of your tizi Flachmann the LEDs will blink and turn to a constant glow when tizi Flachmann is fully charged.
Which cable do I need to charge the tizi Flachmann?
Use the supplied micro USB cable or another cable of the same type. Connect the Flachmann to a USB port on a computer or charge it using a USB plug such as the tizi Power, tizi Tankstelle, or tizi Tankstation.
Can the tizi Flachmann also charge my iPad or iPad mini?
Of course! However, not completely since the capacity of the the iPad’s battery is very high. For this case, we suggest using the tizi Kraftprotz.
Can I recharge my iPhone while charging tizi Flachmann?
While recharging tizi Flachmann, you can't charge your iPhone or other devices. tizi Flachmann needs all the power it can get.
How long does it normally take to charge the tizi Flachmann?
Normally, it’s fully charged and ready to go in 4 to 5 hours.
Is there a cable for charging included?
In the box, you will find a micro USB cable for charging your tizi Flachman. The cable length is 12cm.
How can I tell if my Flachmann is fully charged?
Your tizi Flachmann is full when the 4 LEDs at the bottom of the device (near the USB port) remain lit.
My tizi Flachmann is full, but my device isn't charging. What can I do?
When not in use, tizi Flachmann switches to a mode to save energy. To start charging again, just disconnect and reconnect the charging cable from tizi Flachmann.
How often can the tizi Flachmann charge my smartphone?
This depends on the capacity of your smartphone battery. The tizi Flachmann has 4000mAh, d.h. Therefor an iPhone 5 can be fully charged 2 times. The newest phablets, such as the iPhone 6 Plus and Nexus 6 have batteries with a higher capacity and can be charged 1.5 times with the Flachmann.
How do I know that tizi Flachmann is fully charged?
While recharging, the LEDs will blink to show you the charging progress of your tizi Flachmann.
As soon as your tizi Flachmann is fully charged all LEDs will glow constantly.
How can I see the charging level of tizi Flachmann?
After connecting your charging cable with tizi Flachmann, four LEDs will show you the charging level for your tizi Flachmann.
The LEDs will turn off after 10 seconds. tizi Flachmann will continue to charge your device.
Why turn the LEDs off after a few seconds?
The LEDs show you how fully charged your tizi Flachmann is. In order to save energy they will be turned off after 10 seconds. Your tizi Flachmann will continue to charge your device.
Where can I find the Quick Start Guide for my tizi device?
You will find the Quick Start Guide for your tizi device on our website:
http://my.tizi.tv
Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
http://my.tizi.tv
Here you can also register all of your devices, so you have them all in one place.
http://tizi.tv/register
Is fast charging with tizi charging devices harmful to my smartphone battery? Can this damage the battery in my iPhone/iPad?
iPhones and iPads are *not* "dumb" batteries that get connected to a charger. Some people may believe this and there are various myths on the internet about this. Where does this theory come from? It might originate from charging standard AA or AAA household batteries. In this scenario, the charger is actively doing the charging and the battery is "dumb" and gets charged. Here, in the worst case scenario, the battery can be destroyed by charging it wrong.
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
Apple and all modern smartphone manufacturers use active charging control mechanisms with in their devices. The iPhone/iPad or smartphone actively decides how much current to use and which energy gets requested from the charger. In no case will a tizi device "push" a certain amount of power into an iPhone/iPad or smartphone!
How can a tizi charger always provide iPhone / iPads with maximum fast performance?
The best way to imagine this is as follows: When plugged in, an iPhone / iPad uses a communication protocol to ask the power supply about the maximum power that can be drawn. Our tizi charging devices (Tankstelle, Tankstation, Turbolader, Kraftprotz, etc.) respond correctly and the iPhone / iPad starts to charge. Initially maybe with 500mA, then 1A, then with 2.4A etc. Depending on the model and the current charge level, but also on the battery temperature of the iPhone / iPad, the Apple charge controller decides actively and independently how much power should be drawn.
Thanks to the above-mentioned exchange about the maximum power, the Apple charging controller can be sure that it will get this power at any time over the charging period.
What do tizi chargers do better than "standard" or cheap power supplies?
Power supplies can have errors or problems at different levels. Here are two classic examples:
- With cheaper power adapters, the communication protocol is often missing, meaning the adapter and the iPhone / iPad are unable to communicate properly. If an iPhone / iPad gets a strange result from the power supply when the performance data is exchanged (e.g. the protocols of both devices do not understand each other), then an iPhone only charges with a maximum of 500mA, which is very very slow. In this case, the iPad will show the "Not charging" message. The iPhone / iPad does this in order to prevent the power supply from becoming overloaded.
- Another problem is possible overload - leading to a fire hazard. For example, this could occur if the cheap power supply tells the iPhone / iPad that it is able to charge up to 2.4A. If an iPad then requests this current during the charging process, the power supply will become overloaded. In the best case, it will simply turn off. However, it could also overheat and catch fire.
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