Frequently Asked Questions
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
The ORF has two types of errors when playing the program:
- This video may only be reproduced in Austria for legal reasons.
Reason: The broadcast is only broadcasted in Austria but not in other countries like Germany. - The desired live stream is currently unavailable
Reason: The broadcast is generally not broadcasted on the Internet, regardless of whether you are in Austria or not.
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
The sound continues in the background, so that you can read the mails briefly while listening to the news. When you return to the Live TV app, you can see the image again. If you do not want this: try tapping the pause button to pause before pressing the home button.
You can also permanently disable this option. To do this, select "Play in background" from "Settings".
You can also permanently disable this option. To do this, select "Play in background" from "Settings".
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
You can immediately watch a sample selection of channels when you install the Live TV IPTV Stream app. With a Live TV package you can test all features for 7 days for free.
With the Live TV Fernsehen IP TV app, you will get an immediate discount for a period of one month with the purchase of the app. Then, you can freely decide whether you want to extend the app via subscription (same cost as Live TV IPTV Stream).
With the Live TV Fernsehen IP TV app, you will get an immediate discount for a period of one month with the purchase of the app. Then, you can freely decide whether you want to extend the app via subscription (same cost as Live TV IPTV Stream).
Can I watch international channels with Live TV?
Yeah sure! With the Live TV app you can watch over 200 different channels from all over the world. With a diverse range of international channels from the USA, India, Switzerland, UK, Poland and many more, Live TV is the ideal app for anyone who enjoys streaming international TV. For more information visit our homepage: https://www.tvproapp.de/live-tv-international/
Does Live TV also work abroad like in the USA or in Spain?
TV stations determine the availability of their streams abroad. That is why we can not guarantee whether the corresponding station or show will be available abroad.
We installed a detector to help determine whether the show is available: a tablet next to the name of the program indicates this. Blue tablets mean that the stream is potentially receivable. Gray means that the stream is not receivable.
We installed a detector to help determine whether the show is available: a tablet next to the name of the program indicates this. Blue tablets mean that the stream is potentially receivable. Gray means that the stream is not receivable.
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Live TV shows stations where free and open web streams are available on the Internet. Transmitters such as Pro 7, Sat.1 and RTL do not provide such a stream.
See also:
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
The TV Pro editorial team determines the most relevant TV programs on a daily basis by using the Programmzeitschrift TV Pro or the TV Pro program guide and the viewing rate of our Streaming App Live TV. Every single day, our TIM algorithm searches these broadcasts across the entire TV channel in the German broadcaster Mediatheken, and the TV Pro editorial staff edits and curates these broadcasts, in order to present them clearly in an app: TV Pro Mediathek. Categorized by theme, updated hourly, with options such as download, browse, clips, and more.
From the theme collections of the TV Pro Mediathek, we also provide daily channels exclusively for the Live TV App. with 100% reportage. We propose a daily sequence of top channels in the form of a program schema. Here, our algorithm is able to select the top from the Mediatheken and high-quality media books at the main end time at 20:15.
Live TV users receive these "100%" channels daily as part of the annual "My Live TV" package.
Currently, there are 16 "100% channels":
From the theme collections of the TV Pro Mediathek, we also provide daily channels exclusively for the Live TV App. with 100% reportage. We propose a daily sequence of top channels in the form of a program schema. Here, our algorithm is able to select the top from the Mediatheken and high-quality media books at the main end time at 20:15.
Live TV users receive these "100%" channels daily as part of the annual "My Live TV" package.
Currently, there are 16 "100% channels":
- 100% New & popular
- 100% Crime scene (daily from 8:15 pm)
- 100% Drama
- 100% Car & Traffic
- 100% Travel
- 100% Daily report
- 100% Documentaries
- 100% House & garden
- 100% Health
- 100% Cooking
- 100% Economy
- 100% Politics
- 100% Talk shows
- 100% Rock & Pop
- 100% Classical Music
- 100% Comedy
How can I manage Apple AppStore or Google Playstore subscriptions?
If you want to view and manage your subscriptions on the Google Playstore, proceed as follows:
Cancel, pause or change subscriptions on Google Play
If you want to view and manage your subscriptions on the Apple AppStore, proceed as follows:
View or cancel subscriptions
Cancel, pause or change subscriptions on Google Play
If you want to view and manage your subscriptions on the Apple AppStore, proceed as follows:
View or cancel subscriptions
How do I cancel my subscription in iTunes?
All Apple subscriptions are managed in iTunes.
This link will directly take you to your profile administration:
https://apple.co/2Th4vqI
You will find all running subscriptions under "Subscriptions." You can also disable the automatic extension of your subscriptions.
This link will directly take you to your profile administration:
https://apple.co/2Th4vqI
You will find all running subscriptions under "Subscriptions." You can also disable the automatic extension of your subscriptions.
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
There is the Live TV app for three platforms:
iOS (iPhone/iPad)
https://itunes.apple.com/de/app/id995947227?mt=8
macOS (Mac)
https://itunes.apple.com/de/app/live-tv/id715619301?mt=12
tvOS (Apple TV)
https://itunes.apple.com/de/app/id1051033237
If you bought a subscription for your iPhone, you can also run the subscription on your own iPad! As long as the devices are yours, there is no limitation on the number of devices that can run the subscription.
On all platforms, you can test the apps first. Each app runs independently. In-app purchases are purchased separately for each platform.
For the use of Live TV on iPhone / iPad, Mac and Apple TV there is TV Pro GOLD ALL-IN-1.
iOS (iPhone/iPad)
https://itunes.apple.com/de/app/id995947227?mt=8
macOS (Mac)
https://itunes.apple.com/de/app/live-tv/id715619301?mt=12
tvOS (Apple TV)
https://itunes.apple.com/de/app/id1051033237
If you bought a subscription for your iPhone, you can also run the subscription on your own iPad! As long as the devices are yours, there is no limitation on the number of devices that can run the subscription.
On all platforms, you can test the apps first. Each app runs independently. In-app purchases are purchased separately for each platform.
For the use of Live TV on iPhone / iPad, Mac and Apple TV there is TV Pro GOLD ALL-IN-1.
How do I enable audio on my Live TV device?
Please make sure that the "Silent switch" on the the iPhone is turned off.
How can I switch off the sorting of stations by ratings?
If you do not want sorting by ratings, this can be deactivated via the header menu at the top left.
Select the option "Own sequence":
The sequence of the station can be set by drag and drop. Go to "Settings" > "Sender" and then arrange the sequence.
There, you can also hide the stations that do not interest you.
Select the option "Own sequence":
The sequence of the station can be set by drag and drop. Go to "Settings" > "Sender" and then arrange the sequence.
There, you can also hide the stations that do not interest you.
How can I update the address or email address of my equinux ID?
Your account details such as address and email can be edited in the account management using the following link:
Edit equinux ID
Edit equinux ID
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